Q.  How long will the Big Bale Buddy last?

A. This unique concept in large round bale feeders is made with a tough, durable, rot and stain resistant, 1500 denier, woven polypropylene with 1200 hours of UV  protection. The thread used to sew the seams and the elastic are also polypropylene. Depending on usage and care the Big Bale Buddy will last for many years.

Q. Is there any kind of warranty with this product?

A. We will replace the Big Bale Buddy if it rips in the first year under normal use (the feeding of round bales to livestock). If you buy from a retail store, please register by telephone or email by providing us with your name and address, the date of purchase and the name of the retail outlet that you purchased it from. If you purchase directly from Buddy Incorporated via our online store or by telephone, you are automatically registered.

Q.  How do you use the Big Bale Buddy?

A.  Stand the bale on a flat end and remove all strings and bindings from the Bale.  Then hook the elastic opening over the top edge of the bale all the way around. Next, tug the bag down evenly all the way around the bale until it is completely covered. Then flip the bale over onto its other flat end and tug the elastic up over the edge all the way around so that is pulling in evenly toward the centre of the bale. Your hay is now ready to feed.

Q. What if my animals are to short to reach the top of the bale?

A. Simply fold down the top of the bag so that the elastic is gripping the sides of the bale and the top edge of the bale is exposed. 

Q.  How much Hay will the Big Bale Buddy save me?

A.  Using the Big Bale Buddy will ensure that almost all your hay gets eaten. In comparison, when feeding large round bales without a feeder, up to one third of the bale is wasted.

Q.How many animals can effectively eat out of the Big Bale Buddy?

A. It is best to have a feeder available for every 4 or 5 animals you are feeding.

Q. My Big Bale Buddy is quite loose and I find that I have to tug it up each day, is there any way to avoid this?

A. The Big Bale Buddy works best if it fits snugly, however with the large variations in the size of bales sometimes it is not possible to purchase a size that fits your bales properly. The best solution is to take the Big Bale Buddy to a sewing service that does boat top repairs or upholstery and have them run a seam taking it in to the proper size with UV protected thread. 

Q. My horses have made a small hole in my Big Bale Buddy, is there any way to patch it?

A. A simple and effective solution is to cover the hole on both sides with duct tape. Alternatively you can take it to an uphostery or boat top repair place and have a patch sewn on.

Q.I have difficultly putting the Big Bale Buddy on by myself as the elastic pops off one side before I can get it hooked over the bale all the way around. Is there any way to make this job easier?

A. Tie a ribbon around a tent peg and drive it into the bale about four inches down from the top, then hook your elastic over the peg and begin walking around the bale hooking the elastic down as you go. The tent peg will keep the elastic from popping off before you get it over the bale all the way around. The ribbon will make it easy to find the tent peg so you can remove it before you pull the bag down the rest of the way.

If you have any questions that are not addressed here, please send us your question to info@bigbalebuddy.com or call us tollfree at 866.389.9952

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